About our privacy policy
Macparts cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Macparts. The starting date for the validity of these conditions is 01/01/2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and for whom the data is transparent.
Webshop software
Woocommerce/ Good online
Our web shop is developed with software from Woocommerce which we purchase as a Software-as-a-service from Personal Data that you provide for our
services made available to us, are shared with this party. Good online has access to your information to provide us with (technical) support, they will never use your information for any other purpose. Good online is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption, a strong password policy and secure data storage. Good online reserves the right to share collected data within its own group of companies and affiliated partners in order to further improve its services. Good online takes into account the applicable legal retention periods for (personal) data.
Webhosting
Siteground
We purchase web hosting and e-mail services from Siteground, Siteground processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Siteground has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Siteground is obliged to maintain confidentiality pursuant to the agreement.
E-mail and mailing lists
MailChimp
We send our e-mail newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email that is sent automatically via our website you will see the ‘unsubscribe’ link. You will then no longer receive our newsletter. Your personal information is stored securely by MailChimp. MailChimp uses cookies and other Internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your information to further improve its services and to share information with third parties as part of this process.
Siteground
We use the services of Siteground for transactional e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Siteground does not have access to our inbox and we already handle
our e-mail traffic is confidential.
Payment processors
Molly
For processing (part of) the payments in our webshop we use the platform of Molly. Molly processes your name, address and place of residence and your payment details such as your bank account or credit card number. Molly has taken appropriate technical and organizational measures to protect your personal data. Molly reserves the right to use your data to further improve the service and in this context (anonymized) data with
third parties to share. All of the above guarantees relating to the protection of your personal data also apply to the parts of Molly’s services for which they engage third parties. Molly does not keep your data longer than is permitted by law.
Reviews
Tell customers BV.
We collect reviews through the platform of Customer Tales. If you leave a review through Customer Leave, you are required to provide your name, place of residence and email address. Klantenvertellen shares this information with us, so we can link the review to your order. We also publish your name and place of residence on our own website. In some cases, ‘Klantenvertellen’ can contact you to give an explanation of your review. In case we invite you to leave a review behind.
let us share your name and email address and information relating to your order with Customer Service. They use this information for the sole purpose of inviting you to leave a review. We have taken appropriate technical and organizational measures to protect your personal data.
We reserve the right to engage third parties for the purpose of providing the service, for which we have given permission to Klantenvertellen. All of the above guarantees with regard to the protection of your personal data also apply to the parts of the service for which Customers Tell third parties are engaged.
Shipping and logistics
PostNL
If you place an order with us it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence information with PostNL. PostNL uses this information only for the purpose of carrying out the agreement. In the event that PostNL engages subcontractors, PostNL will also make your details available to these parties.
DPD
If you place an order with us it is our job to have your package delivered to you. We use the services of DPD to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence with DPD. DPD uses these data only for the purpose of executing the agreement. In the event that DPD engages subcontractors, DHL will also make your details available to these parties.
Invoicing and accounting
Hebjeeven
We use the services of Hebjeeven to keep our administration and bookkeeping up to date. We share your name, address and place of residence details and details regarding your order. These details are used for the administration of sales invoices. Your personal data will be sent and stored in a protected manner.
Hebjeeven is obliged to secrecy and will treat your data confidentially. Hebjeeven will not use your personal data for purposes other than those described above.
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you – other than at your request – at a later time, we ask your explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all obliged to maintain confidentiality on the basis of the agreement between them and us or an oath or legal obligation under the law.
Automatically collected data
Data that are automatically collected by our website are processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.
Cooperation in tax and criminal investigations
Where applicable, Consolepro BV may be required by law to share your information in connection with governmental tax or criminal investigations. In such a case we will be forced to share your information, but we will oppose this within the possibilities offered to us by law.
Storage periods
We keep your data as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. Employees, however, no longer have access to your client profile and documents that we have produced as a result of your assignment.
Your rights
Pursuant to current Dutch and European legislation, you, as a data subject, have certain rights with respect to the personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights.
In principle, to prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the event of a forgetting request, we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.
handle it.
You have the right at any time to file a complaint with the Personal Data Authority if you suspect that we are using your personal data in a wrong way.
Right of inspection
You always have the right to view the data that we process (or have processed) and that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data with an overview of the processors that hold these data, stating the category under which we have stored these data, at the e-mail address known to us.
Right of rectification
You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, modified at any time. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address we have on file.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.
Right to transferability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we will no longer be able to continue providing the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of Macparts. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies and / or copies of data that we process or have processed and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Contact details
Macparts
Gen. Dempseystraat 30
5981 GA Panningen
Netherlands
T +31 (0)29 73 08 838
E info@macparts.shop
Contact person for privacy matters
Jos van de Kerkhof
