General terms and conditions

Terms and conditions

Article 1. Definitions 1.1: In these general terms and conditions, ‘client’ shall mean: the natural person or legal entity entering into an agreement with Macparts. 1.2: An agreement is understood to mean any written or electronic agreement between Macparts and the client.     Article 2. Applicability 2.1: These general terms and conditions shall apply to all legal acts of Macparts, as well as to the agreement(s) concluded between Macparts and the client, irrespective of the place(s) of residence or business of the parties involved in that agreement, and also irrespective of the place where the agreement has been concluded or is to be implemented. Before the agreement is concluded, the client must accept the applicability of the general terms and conditions.   Article 3. Offer, quotations, offers, agreement 3.1: The agreement for sale and purchase comes into effect at the moment of acceptance by the client of the offer and the fulfilment of the conditions attached to it. 3.2: If the client has accepted the offer electronically, Macparts shall immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed, the client may dissolve the agreement. 3.3: Macparts shall be entitled to dissolve the agreement if Macparts has good reason to believe that the client will not (be able to) fulfil his obligation. If an order is not accepted or if further conditions are attached to the order, Macparts shall inform the client within 10 days after receipt of the order.   3.4: For services/deliveries for which, due to their nature and/or scope, no order confirmation is sent, the invoice shall also serve as an order confirmation.   3.5: Macparts is entitled to cancel an order if a product is no longer available. Macparts will notify the customer within 10 days after placing the order.   Article 4. Sale or delivery of products 4.1: By agreeing to the offer on the Macparts website or on the other hand with regard to the sale or (additional) delivery of a product, an agreement shall immediately be concluded between Macparts and the client for the (delivery) of a product of the brand, type and type mentioned in the offer in accordance with the price mentioned in the offer and subject to the applicability of the provisions described in the offer, of which the present General Terms and Conditions of Macparts shall form a part. 4.2 In the event of an increase in one or more of the cost price factors, Macparts shall be entitled to increase the price accordingly. Such price increase shall give the client the right to terminate the agreement within 7 days after Macparts has notified Macparts of the price increase. If a price increase is implemented due to a statutory provision, the client shall not be entitled to dissolve the agreement. This may for instance be an increase of the VAT rate.   Article 5. Delivery, delivery terms, transport 5.1: Delivery takes place via Post NL unless otherwise agreed. 5.2: Delivery of purchases shall take place at the expense of the customer, unless stated otherwise. Macparts reserves the right to separately state delivery costs and any related costs prior to the conclusion of the agreement. Prior to concluding the agreement, the client shall be informed of the total price that he will owe on the basis of the agreements made. 5.3: Macparts reserves the right to deliver and invoice ordered goods in partial shipments, after permission has been given by the client. 5.4: Client shall be obligated to take delivery of the goods at the moment Macparts delivers them or causes them to be delivered to him, or at the moment they are made available to him in accordance with the agreement, unless the product is so damaged that it is unreasonable to take delivery of the product. 5.5: Complaints do not release the client from its payment obligations towards Macparts. 5.6: If the client refuses to take delivery or fails to provide information or instructions necessary for delivery, Macparts shall be entitled to store the goods at the risk and expense of the client. 5.7: If Macparts is prevented by force majeure of a permanent or temporary nature from (further) executing the agreement, Macparts shall be entitled to terminate the agreement in whole or in part without any obligation to pay damages and without judicial intervention. 5.8: Insofar as the agreement at a distance is concluded as referred to in Section 9A of Title 7 of Book 7 of the Dutch Civil Code, Macparts shall execute orders expeditiously, but at least within 30 days after the conclusion of the agreement. If delivery is (temporarily) out of stock, or is delayed for other reasons, or if an order cannot be carried out or can only be carried out in part, the client shall be notified no later than one month after the agreement has been concluded. In that case, the client has the right to cancel the order free of charge. Insofar as Macparts had already partially executed the order, the client shall, in the event of the cancellation referred to herein, be obliged to return the receiving order to Macparts. 5.9: Damaged products due to transport must be reported by the carrier no later than 5 days after delivery of the order in connection with the transport insurance taken out.   Article 6. Payment 6.1: Unless otherwise agreed, payment shall be made by means of bank transfer via telebanking or paypal. 6.2: If purchased on account, the invoices will be paid by the client within 14 days after the invoice date, unless the payment conditions on the invoice state otherwise. In the event of a C.O.D. delivery, Macparts shall still invoice the client, unless the product has been damaged to such an extent that it is unreasonable for the consumer to take delivery of the product. 6.3 After the expiry of 14 days from the invoice date, the client shall be in default by operation of law. In that event, all claims of Macparts against the client on whatever account shall become immediately due and payable. From the moment the client is in default, he shall also owe the statutory interest on the due and payable amount as well as the collection costs / legal fees. 6.4: In case of liquidation, bankruptcy, seizure or suspension of payments of the client, the claims of the user and the obligations of the client towards Macparts shall become immediately due and payable.   Article 7. Retention of title 7.1: All goods delivered to the client shall remain Macparts’ property until the moment of full payment of all amounts, including any interest and costs, owed by the client for goods delivered or to be delivered or services performed or to be performed under the agreement, as well as any claims due to failure to perform said agreement. 7.2: The client shall be held to treat the goods with due care and shall not be entitled to encumber and/or pledge the delivered goods other than with Macparts’ written permission and/or to establish a (silent) pledge on them, as long as the client has not fully fulfilled his obligations towards Macparts. 7.3: If Macparts dissolves the order in whole or in part, it shall be entitled to take back the unpaid part of the goods delivered. Dissolution and/or repossession shall not affect Macparts’ right to claim damages, the goods shall be stored at its disposal at its expense and risk.   Article 8. Warranty 8.1: All Apple repair parts and chargers are warranted for 12 months from 11 July 19, unless otherwise specified in the product description. Cable/connector breakage or kink is not covered under warranty. Warranty coverage is based on normal use, products or parts damaged or defective due to abnormal use are not covered under warranty.   8.2: The warranty does not apply if the errors are wholly or partly the result of incorrect, careless or incompetent use. Use for other than normal (business) purposes, from external causes, such as fire or water damage, or if the goods have been modified or maintained by others than Macparts. 8.3: If, upon inspection, the product is found not to be DOA or to be defective, Macparts shall, depending on the costs incurred, charge research costs. 8.4: Defects caused by software or configuration problems are not covered under warranty. 8.5: The cost of shipping to and from Macparts shall be borne by the Customer. Unstamped goods will not be accepted. The customer is responsible for damage and/or loss during transportation to Macparts. This is not recoverable from Macparts transport insurance. 8.6: The shipping costs for the exchange of a product to the customer will be at the expense of Macparts, provided it concerns defective or wrongly delivered products. 8.7: If the customer wishes to send a product to Macparts, the customer must first notify Macparts by e-mail. Packages without mentioning customer details and/or invoice number will not be accepted. 8.8: The client must demonstrate that the product shows a defect within the warranty period to which this warranty applies. 8.9: The Client must check, both when ordering and when placing the order, whether the delivered product actually matches the original copy. Damage caused by careless checking shall be at the expense of the Principal. 8.10: The warranty provision is without prejudice to the rights and claims that the law assigns to the buyer.   9. Pay attention! Repair parts such as inverters, screens and video cards that are ordered to test defects will also not be taken back! As a customer and repairer, you are responsible for the diagnosis. If you are not sure, you can contact us, we only charge €25.00 for the examination. 9.1 Repair parts are supplied with a seal. Please check in advance whether you have ordered the correct item. If the seal is broken, they cannot be exchanged or returned. It is your own responsibility to order the correct product and check it upon delivery. Items with a broken seal will not be processed. 9.2 You can request a return when placing the order in your account. Parcels containing goods that have been returned without consultation and permission will not be accepted and will therefore not be processed. Article 10. Claims, complaints, liability, returns 10.1: Client in the exercise of profession or business has the obligation upon delivery of products and / or services to investigate whether the goods meet the agreement. Any complaints about a product delivered by Macparts must be substantiated by client immediately within 7 working days after delivery by e-mail or in writing. In so far as the client has not acted in the exercise of an independent profession or business but as a consumer when concluding the agreement with Macparts, Macparts advises to inspect the received products immediately and to notify Macparts by e-mail or in writing within a reasonable period of time after discovery of the defect or the deviation thereof, whereby notification shall be timely. In consultation between the client and Macparts, the missing product may be delivered, repaired, replaced or returned. If the 7 working days period is exceeded or, as a consumer buyer, the 1 month period, the right shall expire.